Privacy Policy

　Dousyu Soft deeply recognizes that customers' personal information is important information that constitutes privacy when conducting IT business, and when handling personal information in the course of business, we have established laws and regulations concerning personal information and internal rules stipulating the protection of personal information, as well as an organizational structure to ensure that personal information is handled in an appropriate manner. We will respect our customers and live up to their expectations and trust in our company by striving to protect personal information appropriately.

Acquisition, use and provision of personal information
　We will specify the purposes for which personal information is to be used within the scope of our business activities, and will acquire, use, and provide personal information fairly and appropriately to the extent necessary to achieve those purposes. We will also take steps to ensure that personal information acquired will not be used for purposes other than those specified.

Compliance with Laws and Regulations
　We will comply with laws, national guidelines, other norms, and social order concerning personal information, and strive to protect personal information appropriately.

Appropriate management of personal information
　We are fully aware of the risks of unauthorized access, loss, destruction, falsification, and leakage of the personal information we handle, and we will implement reasonable security measures and take appropriate corrective action if problems arise.

Responding to inquiries
　We will respond appropriately to inquiries from the person concerned regarding disclosure, correction, suspension of use, or complaints about personal information handled by us.

Continuous Improvement
　We have established management regulations and a management system for the protection of personal information, which are thoroughly implemented by all employees, and are regularly reviewed in an effort to continuously improve our personal information protection management system.

　　January 14, 2025 Establishment

　　Tongzhou Soft Co.
　　Representative Director Hyukdong Ju

Contact for Privacy Policy
　Personal Information Inquiry Desk
　Address: 306 Hiraoka Building, 6-1-11 Ueno, Taito-ku, Tokyo 110-0005, Japan
　TEL:03-5812-4674
　Personal Information Protection Manager Hitoshi Takahashi

Personal information handled by us

We are committed to the appropriate protection of personal information in accordance with our "Personal Information Protection Policy". We hereby inform you of the personal information that we obtain or retain for the purpose of our business as follows.

(1) Name and address of the business operator handling the personal information, and if the business operator is a corporation, the name of its representative

　Name of Business: Doshu Soft Co.
　Representative Director: Hyeongdong Zhu
　Address : 306, Hiraoka Building, 6-1-11 Ueno, Taito-ku, Tokyo 110-0005, Japan

(2) Name or title, affiliation and contact information of the personal information protection administrator (or his/her representative)

　Personal Information Protection Manager: Hitoshi Takahashi
　E-mail :info@dousyu.com
　Phone number :03-5812-4674

(3) Purpose of use of personal information

　The purposes of use of personal information handled by the Company in the course of its business activities are as follows

　(1) Personal data in possession

Type of Personal Information	Purpose of Use
Customer Information	For business management, various communications, billing, and payment management
Employee Information	To be used for operations related to employee management (operations, labor and human resource management, payroll-related operations, employee benefit operations, etc.)
Applicant Information	To be used for operations related to recruitment (provision of information related to recruitment, decisions on whether or not to accept a position, communication related to recruitment operations, etc.)
Retiree Information	To communicate with retirees and to respond to inquiries from retirees
Retiree Information	To communicate with retirees and to respond to inquiries from retirees
Inquirer Information	To respond to inquiries
Information on the person in question and his/her agent (at the time of request for disclosure, etc.)	To respond to requests for disclosure, etc.
Registered Staff Information	To use for staff employment management, labor management, attendance management, welfare, communication in the event of disasters or other emergencies, payroll-related operations, management of training courses, etc.
Member Information	To be used for membership registration and membership management services To use for contracts and related communications, product delivery, after-sales care, etc. To manage customer information, to manage sales, and to check point history at the time of purchase, use, or expiration of points.
Buyer Information	To use for contracts and related communications, product delivery, after-sales care, etc. To use for customer information management and sales management

　Other purposes of use shall be as individually specified in writing.

(2) Other personal information acquired

Type of Personal Information	Purpose of Use
Personal information acquired as a result of work entrusted to us	To use the information for contracts and related communications, execution of entrusted work, after-sales care, etc.
Information obtained from job sites	To determine and notify the employer whether or not to hire the applicant.
Partner Company Staff Information	To submit information to customers for the execution of the consignor's business and related operations.

(4) Contact for inquiries regarding personal information

　Complaints, consultations, and inquiries regarding the handling of personal information, including those related to retained personal data, should be directed to the following [Inquiry Desk].

(5) Name of the authorized personal information protection organization to which you belong and where to submit complaints

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(6) Procedures for disclosure, etc.

We will promptly respond to requests for disclosure, etc. (notification of purpose of use, disclosure, correction, addition, or deletion of content, suspension of use, elimination, suspension of provision to third parties, and disclosure of records of provision to third parties) by the person in question with respect to personal data in our possession. Upon request, we will respond to such requests within a reasonable period of time and to a reasonable extent after confirming that the person making such a request is the person in question or his/her representative.

(7) Method and contact for receiving disclosure, etc.

Please contact the following reception desk for requests for disclosure, etc. of retained personal data. After receiving your contact, we will send you a "Request Form for Disclosure, etc. of Retained Personal Data" by mail, fax, or e-mail. Please fill out the form, enclose the necessary documents, and send it by mail or e-mail. （Please note that the sender is responsible for the cost of sending the form to us.)
After confirming your identity (or that of your representative), we will respond to you by the disclosure method of your choice.

(8) Measures taken for the safe management of personal information

　In order to handle personal information strictly, we have established rules and regulations regarding personal information based on our personal information protection policy in accordance with JIS Q 15001, and are operating a personal information protection management system.

To ensure the proper handling of personal information, we have implemented safety control measures from four perspectives: organizational, personnel, physical, and technical. Organizational measures: We conduct annual personal information protection training for all employees.

Personnel Measures ：A confidentiality agreement document containing personal information is obtained at the time of employment and at the time of resignation.

Physical measures: Employees' access to the office is controlled by card key, and visitors to the office are checked at the entrance for their identity and business, and the date, company name, name, and time of entry are recorded in the "Visitor Record.

Technical measures: IDs with access rights are issued, renewed, and disposed of by the personal information protection manager, and access rights of users who no longer use the information are immediately terminated.

We outsource to third parties located in foreign countries, but we take appropriate security control measures such as understanding the external environment.

For specific safety control measures, please inquire at the following [Inquiry Desk].

Inquiries

　Personal Information Protection Manager: Hitoshi Takahashi
　E-mail :info@dousyu.com
　Phone number :03-5812-4674